Studio Proprietor
Department: 234-Studio-Chi-N.Kingsbury
Office: Chicago - North Ave
Location: Chicago, IL
Description
The Studio Proprietor is responsible for generating sales and ensuring exceptional service is provided to all customers. The Proprietor will direct all activities required to achieve sales, service, merchandise presentation/design excellence, human resource management, loss prevention, and expense control goals.
The Studio Proprietor sets and monitors own and staff goals; determines, manages, and delegates Studio priorities; evaluates, coaches, and trains employees. The Proprietor is responsible for addressing sub-standard performance and recognizing achievement. The Studio Proprietor upholds all company standards through personal example and professional management.
Specific Responsibilities Include:
Sales Generation:
* Drives sales and service through goal setting, coaching, motivatng/inspiring, development, accountability/follow-up and recognition.
* Ensures consistent performance of self and staff.
Achieves Studio goals:
* Leads sales efforts to achieve Studio profit.
* Ensures Studio represents the best in design through presentation and house keeping.
* Maximizes sales and profitability through interpretation of visual objectives and directives (regular, promotional, etc.) to create a strong visual impact.
Loss Rrevention:
* Ensures the Studio is in compliance with loss prevention and safety procedures.
Operations and Systems:
* Manages all procedures to maximize profit (e.g., scheduling, shipment receiving, processing, transfer, and control, controllable expense and supply management).
Statistical Plans:
* Meets or exceeds all Studio financial plans.
* Develops a capable and competent staff.
Work Environment/Staff Development:
* Maintains a positive and productive work environment.
Qualifications/Requirements:
- Understanding and passion for modern design principles
- Results oriented, able to set and achieve goals for self and others
- Ability to provide outstanding customer service and serve as a role model for customer service to staff
- Knowledge of visual presentation techniques
- Ability to prioritize, delegate and follow-up
- Outstanding communication skills, in both written and verbal form
- Ability to make timely and effective decisions; can self motivate and self direct
- Experience recruiting, training and developing staff
- Action oriented and works with a sense of urgency
- Recognizes strong performance and addresses poor performance in a timely manner.
- Works well with others, enjoys building relationships and teams
© HRMDirect Inc. 2005
